PATIENT PARTICIPATION GROUP (PPG)
We are looking for patients to join our new PPG.
We would like your feedback as a way of helping us to enhance how we look after you. If you would like to be involved please speak to one of our reception team or email us at:
Clinical_Practice_GirvanDrMcCullochPtnrs_80289@aapct.scot.nhs.uk
Once we have a note of those who are interested we will be in touch with more information.
Important Patient Alert: Beware of Scam Calls
We have been made aware of a scam targeting patients registered with local GP practices. A patient reported receiving a phone call with an automated message claiming to be from there GP Practice. The message asked the patient to go online to update their personal details, threatening that failure to do so could result in being removed from the practice list.
The call originated from the number 07448 046 976, which has been identified as a scam number, however, please be aware that other mobile numbers may also be used.
What You Should Do:
- Stay Alert: Be cautious of any unsolicited calls, texts, or emails asking for your personal details.
- Do Not Share Personal Information: GP practices will never ask for sensitive personal information in this manner.
- Verify Authenticity: If you are unsure about any communication claiming to be from your GP practice, contact us directly using our official phone number or email.
- Report Suspicious Activity: If you receive a similar call, you should report this to Police Scotland by calling 101.
Your safety and security are our priority. Please remain vigilant and share this message with others who may be at risk.
If you have any concerns or questions, don’t hesitate to get in touch with our practice team.
IMPORTANT
CAN ALL PATIENTS OREDERING REPEAT PRESCRIPTIONS ONLINE PLEASE CLICK THE UPDATED LINK ON THE WEBSITE - DO NOT USE ANY LINK YOU HAVE PREVIOULSY SAVED/BOOKMARKED, THERE HAS BEEN AN ISSUE REPORTED WITH THE PREVIOUS LINK
Holly Health
Dr McCulloch and Partners has partnered with Holly Health to offer patients free habit coaching (to help sleep, exercise, eating and mental wellbeing). The app may serve as an extra tool to help feel physically and mentally better.
You can sign up here: http://hly.app/drmccullock-gp
Or download the app from your app store
PRESCRIPTION TURNAROUND TIMES
NHS Ayrshire and Arran has agreed to move to a standardised time frame for ordering of repeat prescriptions. Our clinicians prescribe and dispense around 9 million prescription items each year. This seven day turn around will ensure they have the required time to undertake necessary checks to ensure the safe prescribing and dispensing of your medicines.
We are asking for your support to do the following:
Please now allow 7 days from initially ordering your repeat prescription to collecting your medication at your community pharmacy
Order all of your required prescriptions at the same time
If you are on regular medication for a long term condition ask your GP practice or community pharmacy if a serial (longer term) prescription would be suitable for you
Collecting Prescriptions from Pharmacy
Boots pharmacy, in Girvan Community Hospital, have asked us to advise our patients of the following message:
The pharmacy staff endeavour to have all prescriptions ready within FIVE WORKING DAYS. This allows them to ensure that they have all the items required for you and to prepare your prescription safely.
Please see below table for a guide of when to order your medication by:
Order Day | Collection Day |
Monday | Friday |
Tuesday | Monday |
Wednesday | Tuesday |
Thursday | Wednesday |
Friday, Saturday, Sunday | Thursday |
Should you require urgent medication, the pharmacy staff will do their best to prepare it early for you. They can also TEXT you when your prescriptions are ready to collect, in the event they are ready sooner than the above guide.
Coronavirus Vaccinations
NHS Ayrshire & Arran are continuing to issue appointments to people for their coronavirus vaccination.
For further information on the vaccine please click here Covid Vaccine Information
Coronavirus Update
If you have symptoms of coronavirus (cough, fever, shortness of breath, change in taste/smell) please DO NOT attend the practice. Telephone the practice for advice. Please only call 111 if you have worsening symptoms as they are experiencing very high numbers of calls at the moment.
To ensure the safety of staff and patients we are continuing to triage all requests for appointments.
You can find up to date advice about Coronavirus on www.nhsinform.scot/coronavirus
Facebook
If you haven't already done so please visit and 'Like' our Facebook page (Dr McCulloch & Partners). Here you will find the most up to date information on changes happening in the practice and ways to access your healthcare.
Prescription Line
The prescription line is open every day from 9.30am to 11.30am
We would like to encourage patients who are able bodied and/or have internet access to order their repeat prescriptions in one of the following alternative ways:
- on-line via Patient Access
- by handing in your repeat prescription ordering slip
- by filling in a repeat prescription slip at the front desk
- by post
- face to face at the front reception desk